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Onkyo DV-CP500 5-Disc Progressive-Scan DVD Player
Sales Rank: 36005
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![]() Rating: - Wish I'd Read These Reviews 18 Months Ago!You can add my name to the list of "victims" on this product! I also bought this DVD Player 18 months ago as part of a Home Theater system which included the Onkyo TX SR600 Receiver/Amp and the fantastic Bose Acoustamass 15 speakers. No complaints on the receiver or speakers, but the DVD player started acting up after 12 months and has now just quit altogether. It lights up but can't get the drawer to open. I found all of these negative reviews while researching a replacement, which I guarantee will NOT be another Onkyo. Rating: - avoid like the plaqueEchoing the woes of previous reviewers, I add the story of my experience with this DVD player. I bought it as part of a home theater package with the TX-SR600 receiver and speakers. The receiver and speakers have worked fine, but this DVD player stopped working after 14 months of extremely light use (1 DVD or CD played a week or less). This DVD player now gives a "disc error" for any CD or DVD I put in. I'll have to add this one to the growing cemetary for Onkyo DVD players as the 1 year warranty is over and it will probably cost more to fix it than get a new DVD player from another company. Rating: - Poor reliabilty and Poor serviceI bought this DVD player as part of an Onkyo home theater package. The other components work well, but I've had the same problems as others listed here -- it finally quit working completely 13 months after purchase. Onkyo's authorized service center claimed it was due to abuse (not!) and refused to honor the warranty. In addition, the national service center drug their feet, didn't return phone calls, lost multiple faxes of my receipt - it took over a month for them to tell me they weren't going to pay to fix it, while there were DVD rental disks trapped inside!! I've owned Onkyo products for 13 years, but my replacement DVD player won't be another Onkyo. Very unhappy with their Service Center and authorized repair center.
Onkyo DV-CP500 5-Disc Progressive-Scan DVD Player
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